Shipping Policy

FeltieBuddy ships needle felting kits and handmade felt items worldwide from China. We aim to make shipping clear and easy to understand before you place your order.

Processing Time

Most orders are processed within 2-5 business days before shipping. During holidays, new product launches, or high-volume periods, processing may take a little longer.

Estimated Delivery Times

• United States: 7-12 business days
• Japan: 5-8 business days
• Germany & France: 8-11 business days
• Other international destinations: delivery times may vary by country and local customs processing.

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, VAT, or local taxes. These charges are not included in the product price or shipping fee and are the responsibility of the customer.

Delivery Delays

Delivery estimates are not guaranteed. Weather, customs checks, local holidays, and carrier delays may affect delivery time.